ac71 Terms & Conditions — Platform Rules for Bangladesh Players

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and ac71 ("ac71", "we", "us", "our"), governing your access to and use of the ac71 online betting and casino platform accessible at https://ac71.io ("Platform").

By accessing the Platform, creating an account, making a deposit, placing a bet, or using any service provided by ac71, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must immediately cease using the Platform.

ac71 reserves the right to amend, update, or replace these Terms at any time. Updated Terms will be posted on the Platform with a revised effective date. Your continued use of the Platform following the posting of updated Terms constitutes your acceptance of the revised Terms.

To register and maintain an account on ac71, you must satisfy all of the following eligibility criteria at the time of registration and at all times during your use of the Platform:

• You must be at least 21 years of age. ac71 strictly enforces its minimum age policy and does not permit individuals under the age of 21 to register or use the Platform under any circumstances.
• You must be accessing the Platform from a jurisdiction where online betting and casino gaming is not prohibited by applicable law. It is your sole responsibility to determine whether your use of the Platform is lawful in your jurisdiction.
• You must not be subject to a self-exclusion order, whether imposed by ac71 or by another gaming operator, that would prohibit your use of the Platform.
• You must not be acting on behalf of another person. Accounts must be held and operated solely by the registered account holder.
• You must provide true, accurate, current, and complete information during registration and throughout your account lifecycle.
• You must not have had a previous ac71 account closed for cause, including but not limited to fraud, money laundering, or material breach of these Terms.

ac71 reserves the right to request documentary evidence of eligibility at any time, including government-issued photo identification and proof of date of birth. Failure to provide satisfactory documentation within the timeframe requested may result in account suspension or closure.

Each individual may hold one ac71 account only. The creation of multiple accounts by the same individual — whether under the same name, a different name, the same device, or the same payment method — is strictly prohibited and constitutes a material breach of these Terms.

When registering an account, you must provide a valid mobile number or email address, a secure password, and such other information as ac71 may require. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You must notify ac71 immediately if you become aware of any unauthorised access to or use of your account. ac71 will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

• Account ownership: Accounts are personal and non-transferable. You may not sell, transfer, or assign your account or any entitlements to another person.
• Account accuracy: You must ensure that all information held on your account is current and accurate at all times. Notify ac71 promptly of any changes to your registered details.
• Account security: Do not share your password with any third party. ac71 support staff will never ask for your password. Use a strong, unique password for your ac71 account.
• Dormant accounts: Accounts with no login activity for 12 consecutive months may be classified as dormant. ac71 reserves the right to apply an administrative maintenance fee to dormant account balances, subject to applicable notice requirements.

All financial transactions on the ac71 Platform are conducted in Bangladeshi Taka (BDT). ac71 does not accept deposits in foreign currencies. The following payment methods are supported:

• Mobile Financial Services: bKash, Nagad, Rocket, Upay
• Bank Transfer: Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, City Bank
• International Cards: Visa, Mastercard (subject to availability)

Minimum deposit: ৳200. Maximum deposit: Subject to the limits applicable to your chosen payment method and account verification status. ac71 reserves the right to adjust deposit limits at its discretion.

Withdrawals will be processed to the same payment method used for the most recent deposit, unless otherwise approved by ac71 support. Withdrawal requests are subject to identity verification. ac71 reserves the right to carry out enhanced due diligence before processing any withdrawal, which may include requesting proof of identity, proof of address, and source-of-funds documentation.

• Minimum withdrawal: ৳500.
• Processing time: bKash and Nagad withdrawals are typically processed within 24 hours. Bank transfers may take 2–5 business days.
• Withdrawal conditions: Bonus funds must meet wagering requirements before withdrawal. Real-money funds deposited but not yet wagered are withdrawable subject to ac71's standard verification and anti-money-laundering procedures.

The following general rules apply to all sports betting activity on the ac71 Platform. Sport-specific and market-specific rules are available within the relevant betting sections of the Platform.

• Bet acceptance: All bets are subject to acceptance by ac71. ac71 reserves the right to decline, limit, or void any bet at its discretion, including where a technical error has occurred, where the odds displayed were erroneous, or where there is a reasonable suspicion of match manipulation.
• Minimum bet: ৳50 per selection.
• Maximum bet: Variable by market and event. Maximum payout limits apply — please refer to the individual market for applicable caps.
• In-play betting: Live in-play bets are accepted during the course of an event subject to availability. ac71 does not guarantee the continuous availability of in-play markets and reserves the right to suspend markets at any time.
• Bet settlement: Bets are settled in accordance with ac71's official settlement rules and the result confirmed by the relevant governing body. In the event of a dispute, ac71's decision is final.
• Void bets: Where a bet is voided, the stake is returned to the player's account balance. ac71 will void bets where an event is abandoned, postponed beyond a specified threshold, or where the integrity of the result is in question.
• Prohibited betting: Players must not engage in arbitrage betting, syndicate betting, or any form of systematic exploitation of ac71's markets. Accounts found to be engaged in such activity may be limited or closed.

ac71 offers betting markets for cricket (BPL, IPL, T20 World Cup, international series), football, kabaddi, hockey, and other sports. Market availability is subject to change without notice.

ac71's casino lobby is powered by certified third-party game providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. All casino games use independently certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes.

By participating in casino games on the ac71 Platform, you acknowledge and accept the following:

• Casino games involve chance. Outcomes cannot be predicted or influenced by the player.
• The house edge varies by game and is disclosed within the relevant game information panel. Return-to-Player (RTP) percentages are provided by the game provider and are theoretical long-term averages.
• ac71 is not responsible for any interruption to a game session caused by connectivity issues on the player's side, including mobile data disruptions. Where a bet has been placed and accepted prior to a disconnection, the bet will stand.
• Malfunctions of game software void all pays and plays. Where a technical malfunction is confirmed, affected bets will be voided and stakes returned.
• Live dealer games are governed by the rules displayed within the game interface. In the event of a conflict between in-game rules and these Terms, these Terms shall prevail.

ac71 offers bonuses and promotions to eligible players from time to time. All bonuses are subject to the specific terms applicable to that promotion, which will be communicated to players at the time the bonus is offered. The following general bonus terms apply in all cases:

• Eligibility: Bonuses are available to eligible registered players aged 21 and above. ac71 reserves the right to exclude any player from any promotion at its discretion.
• Welcome bonus: New players may be eligible for a welcome deposit bonus of up to ৳20,000, subject to specific terms and wagering requirements communicated at the time of offer.
• Wagering requirements: Bonus funds must be wagered a specified number of times (as stated in the individual promotion terms) before any associated winnings may be withdrawn. Where no wagering requirement is specified, the default is 30x the bonus amount.
• Game contributions: Not all games contribute equally to wagering requirements. Sports betting typically contributes 100%. Slots contribution varies by title. Live casino and table games may contribute at a reduced rate. Specific contribution rates are provided within each promotion's terms.
• Time limits: Bonuses and associated wagering requirements must be completed within the time period specified in the promotion terms. Unused bonus funds and associated winnings will be removed from the account upon expiry.
• One bonus per promotion: Players may not claim the same promotion more than once. Attempting to do so constitutes abuse of promotions and may result in account suspension.
• Bonus abuse: ac71 reserves the right to void bonuses, withhold associated winnings, and suspend accounts where bonus abuse or systematic exploitation of promotional terms is identified.
• Seasonal promotions: ac71 may offer time-limited promotions tied to events including BPL, IPL, T20 World Cup, Eid, Pohela Boishakh, and other occasions. These promotions are governed by their individual terms and are subject to availability.

ac71 is committed to promoting responsible gambling and providing a safe betting environment for all players. The Platform is designed for entertainment purposes only. ac71 strongly encourages all players to set personal limits and to be mindful of the time and money they spend on the Platform.

The following responsible gaming tools are available to all registered ac71 players:

• Deposit limits: Players may set daily, weekly, or monthly deposit limits via their account dashboard. Limits take effect immediately when reduced. Requests to increase limits are subject to a 24-hour cooling-off period.
• Session reminders: Players may configure session duration reminders to receive alerts when they have been logged in for a specified period of time.
• Cooling-off periods: Players may request a temporary restriction on their account for periods ranging from 24 hours to 6 weeks. During a cooling-off period, login access is suspended and no bets may be placed.
• Self-exclusion: Players who feel they need a longer break from betting may request a self-exclusion for periods ranging from 6 months to permanent. Self-exclusion requests should be directed to support at [email protected]. Once a self-exclusion is in place, it cannot be reversed before the exclusion period ends.

If you are concerned that your gambling is becoming a problem, please visit our Responsible Gaming page for detailed guidance and support resources. You may also contact our support team directly at [email protected].

ac71 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

ac71 will not sell or share your personal data with third-party marketers. Your data is used solely for the purposes of operating your account, processing transactions, verifying your identity, preventing fraud, and improving the Platform. Please review the full Privacy Policy for detailed information on how your data is handled.

ac71 uses TLS 1.3 encryption on all pages of the Platform to protect data transmitted between your device and our servers. Player passwords are stored using industry-standard hashing techniques and are never stored in plaintext.

ac71 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to pass identity verification or age verification checks.
• Suspected fraudulent activity, money laundering, or collusion with other players.
• Abuse of bonuses, promotions, or other platform incentives.
• Chargebacks or disputed transactions initiated through the player's payment provider.
• Provision of false, misleading, or inaccurate registration information.
• Use of software, bots, or automation tools to gain an unfair advantage on the Platform.
• Threatening, abusive, or inappropriate conduct directed at ac71 staff or other players.

Where an account is suspended or closed for cause, ac71 reserves the right to withhold any balance pending investigation. Where fraud or money laundering is confirmed, ac71 reserves the right to forfeit the account balance in full and to report the matter to relevant authorities.

Players wishing to close their own account voluntarily may do so by contacting support at [email protected]. Voluntary account closures are processed within 5 business days, during which time all outstanding bets will be settled and available balances returned to the player's registered payment method.

All content on the ac71 Platform, including but not limited to text, graphics, logos, icons, images, audio, video, software, and the ac71 brand name, is the property of ac71 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial use in accordance with these Terms. You must not:

• Copy, reproduce, distribute, or create derivative works from any Platform content without prior written authorisation from ac71.
• Use ac71's brand name, logos, or trademarks without prior written consent.
• Frame or mirror any part of the Platform on any other website or digital platform.
• Reverse-engineer, decompile, or disassemble any software or technology used to deliver the Platform.

To the maximum extent permitted by applicable law, ac71 and its officers, directors, employees, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to:

• Loss of funds resulting from betting or casino activity on the Platform.
• Interruptions or delays in Platform availability caused by technical issues, maintenance, or circumstances beyond ac71's reasonable control.
• Loss or corruption of data resulting from use of the Platform.
• Unauthorised access to your account resulting from your failure to maintain the security of your credentials.

Nothing in these Terms limits ac71's liability for fraud, death, or personal injury caused by its own negligence, or for any other liability that cannot be excluded or limited under applicable law.

ac71 reserves the right to amend, update, or replace these Terms & Conditions at any time without prior notice, except where applicable law requires a specific notice period. Updated Terms will be posted on the Platform at https://ac71.io/terms-conditions with a revised effective date at the top of the document.

It is your responsibility to review these Terms periodically for any changes. Your continued access to or use of the Platform after the posting of updated Terms constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must cease using the Platform and may request voluntary account closure.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. ac71 operates as a platform targeting the Bangladesh market and aims to operate in a manner consistent with best-practice standards applicable to online betting operators.

Any dispute arising between you and ac71 that cannot be resolved informally through our support team shall be referred to binding arbitration. The language of arbitration proceedings shall be English. The arbitrator's decision shall be final and binding on both parties.

ac71 makes no representation that the Platform is appropriate or available for use in locations outside Bangladesh. Players accessing the Platform from outside Bangladesh do so at their own risk and are solely responsible for compliance with their local laws.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, the ac71 Platform, or your account, please contact our support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Response time: General enquiries are responded to within one business day at Bangladesh Standard Time (BST, UTC+6). Urgent account and payment queries are handled 24/7.
• Language: All support communication is conducted in English.

For responsible gaming assistance, self-exclusion requests, or deposit limit adjustments, please mark your email subject line clearly (e.g., "Self-Exclusion Request" or "Deposit Limit Change") to ensure priority handling by our responsible gaming team.